Upgrading Plug-in Programs

  1. Open the OfficeScan web console and click Plug-ins in the main menu.
  2. On the Plug-in Manager screen, go to the plug-in program section and click Download.

    The size of the upgrade package displays beside the Download button.

    Monitor the progress or navigate away from the screen during the download.

    Note:

    If OfficeScan encounters problems downloading or installing the package, check the server update logs on the OfficeScan web console. On the main menu, click Logs > Server Update.

  3. After Plug-in Manager downloads the package, a new screen displays.
  4. Click Upgrade Now or Upgrade Later.
    • After clicking Upgrade Now, the upgrade begins and an upgrade progress screen appears.

    • After clicking Upgrade Later, the Plug-in Manager screen appears.

      Upgrade the plug-in program by clicking the Upgrade button located in the plug-in program's section on the Plug-in Manager screen.

After the upgrade, the Plug-in Manager service may need to restart, causing the Plug-in Manager screen to be temporarily unavailable. When the screen becomes available, the current plug-in program version displays.