Using the Support Portal
The Trend Micro Support Portal is a 24x7 online resource that contains the most up-to-date information about both common and unusual problems.
- Go to http://esupport.trendmicro.com.
- Select from the available products or click the appropriate button to search for solutions.
- Use the Search Support box to search for available solutions.
If no solution is found, click Contact Support and
select the type of support needed.
To submit a support case online, visit the following URL:
A Trend Micro support engineer investigates the case and responds in 24 hours or less.