After cleaning spyware/grayware, OfficeScan agents back up spyware/grayware data. Notify an online agent to restore backed up data if you consider the data harmless. Choose the spyware/grayware data to restore based on the backup time.
OfficeScan agent users cannot initiate spyware/grayware restore and are not notified about which backup data the agent was able to restore.
- Go to Agents > Agent Management.
- In the agent tree,
open a domain and then select any agent.
Only one agent at a time can perform spyware/grayware restore.
- Click Tasks > Spyware/Grayware Restore.
- To view the items to restore for each data segment, click View.
A new screen displays. Click Back to return to the previous screen.
- Select the data segments that you want to restore.
- Click Restore.
OfficeScan notifies you of the restoration status. Check the spyware/grayware restore logs for a full report. See Viewing Spyware/Grayware Restore Logs for details.