Configuring Service Restart Settings
- Go to Agents > Global Agent Settings.
- Click the System tab.
- Go to the Services Restart section.
- Select Automatically restart any OfficeScan agent service if the service terminates unexpectedly.
- Configure the following:
Restart the service after __ minutes: Specify the amount of time (in number of minutes) that must elapse before OfficeScan restarts a service.
If the first attempt to restart the service is unsuccessful, retry __ times: Specify the maximum retry attempts for restarting a service. Manually restart a service if it remains stopped after the maximum retry attempts.
Reset the unsuccessful restart count after_ hour(s): If a service remains stopped after exhausting the maximum retry attempts, OfficeScan waits a certain number of hours to reset the failure count. If a service remains stopped after the number of hours elapses, OfficeScan restarts the service.