Accessing the Recovery Console from Full Disk Encryption Preboot

By default, only Administrator and Authenticator accounts may access the Recovery Console. To allow other users to access the Recovery Console, enable user recovery from your management console. For Control Manager, see Configuring Full Disk Encryption Rules.

  1. Start or restart the endpoint.

    The Full Disk Encryption preboot appears.

  2. Select the Recovery Console check box.
  3. Specify Endpoint Encryption user account credentials.
  4. Click Login.

    The Recovery Console opens.