Preparing the Recovery Tool
The Full Disk Encryption Recovery Tool is a preconfigured Linux environment inside of an ISO file. To use the Recovery Tool, install the Recovery Tool as a bootable disk on a DVD, USB flash drive, or other removeable media device.
The following procedure shows one example of how to install the Recovery Tool to a USB storage device using the free third-party program Rufus.
Download the Full Disk Encryption installation package.
The Endpoint Encryption installation packages are available on at the Trend Micro Download Center:
Download and run Rufus.
The Rufus utility is available on the Rufus website:
Attach a USB storage device to the endpoint.
This procedure will reformat the USB device, removing all data. Trend Micro recommends backing up all files on the USB device before proceeding.
- In the Device field, select the USB device.
- In the Partition scheme and target system type, select MBR partition scheme for BIOS or UEFI-CSM.
- Select the option Create a bootable disk using, and choose the option ISO image.
Click the image icon ()
and select the image RecoveryTool_x.x.x.xxxx.iso.
The Recovery Tool is located in the Full Disk Encryption installation package.
For example, if you are using the TMEE Suite package, the Recovery Tool is in the following path:
<base_file_path>\TMEE Suite\TMEE_Full Disk Encryption-Windows\Tools\RecoveryTool\RecoveryTool_x.x.x.xxxx.iso
- Click Start.
On the warning message that appears, click OK.
Rufus begins reformatting the USB device and installs the Recovery Tool on the USB device.
- When Rufus finishes creating the bootable disk, close Rufus and remove the USB device from the endpoint.