The Full Disk Encryption Recovery Tool is a bootable disk used to repair a device if the device is unable to boot. The latest version of the Recovery Tool is available for download from the Trend Micro Download Center:
The Recovery Tool allows users to do the following:
Scan and repair Full Disk Encryption issues that prevent users from logging on Windows
Open the Full Disk Encryption preboot if the agent is unable to access the preboot normally
Recover files from an encrypted disk
In previous versions of Endpoint Encryption, a Repair CD was provided along with the product. In Endpoint Encryption 5.0 Patch 4, the Repair CD was replaced with the Recovery Tool.