PolicyServer Message IDs

Administrator Alerts

Message ID

Description

Applications

100002

Identifying Device

Full Disk Encryption, File Encryption, PolicyServer

100003

Security Violation

Full Disk Encryption, File Encryption, PolicyServer

100007

Critical Severity

Full Disk Encryption, File Encryption, PolicyServer

100019

Policy Change Unsuccessful

Full Disk Encryption, File Encryption, PolicyServer

100045

Unsupported configuration

Full Disk Encryption, File Encryption, PolicyServer

100046

Enterprise Pool created

Full Disk Encryption, File Encryption, PolicyServer

100047

Enterprise Pool deleted

Full Disk Encryption, File Encryption, PolicyServer

100048

Enterprise Pool modified

Full Disk Encryption, File Encryption, PolicyServer

100049

Admin User locked due to too many failed logins.

Full Disk Encryption, File Encryption, PolicyServer

100052

Policy Value Integrity Check Failed

Full Disk Encryption, File Encryption, PolicyServer

100053

Policy request aborted due to failed policy integrity check.

Full Disk Encryption, File Encryption, PolicyServer

100054

File request aborted due to failed policy integrity check.

Full Disk Encryption, File Encryption, PolicyServer

100055

Admin Authentication Succeeded

Full Disk Encryption, File Encryption, PolicyServer

100056

Admin Authentication Failed

Full Disk Encryption, File Encryption, PolicyServer

100062

Admin Password Reset

Full Disk Encryption, File Encryption, PolicyServer

100463

Unable to remove user. Try again.

Full Disk Encryption, File Encryption, PolicyServer

100464

Unable to unable user. Try again.

Full Disk Encryption, File Encryption, PolicyServer

100470

Unable to change Self Help password. A response to one of the personal challenge questions was incorrect.

Full Disk Encryption, File Encryption, PolicyServer

102000

Enterprise Added

Full Disk Encryption, File Encryption, PolicyServer

102001

Enterprise Deleted

Full Disk Encryption, File Encryption, PolicyServer

102002

Enterprise Modified

Full Disk Encryption, File Encryption, PolicyServer

102003

The number of users has exceeded the maximum allowed by this license. Reduce the number of existing users to restore this user account.

PolicyServer

200000

Administrator updated policy

PolicyServer

200001

Administrator added policy

PolicyServer

200002

Administrator deleted policy

PolicyServer

200003

Administrator enabled application

PolicyServer

200004

Administrator disabled application

PolicyServer

200100

Administrator added user

PolicyServer

200101

Administrator deleted user

PolicyServer

200102

Administrator updated user

PolicyServer

200103

Administrator added user to group

PolicyServer

200104

Administrator removed user from group

PolicyServer

200200

User added

PolicyServer

200201

User deleted

PolicyServer

200202

User added to group

PolicyServer

200203

User removed from group

PolicyServer

200204

User updated

PolicyServer

200300

Administrator deleted device

PolicyServer

200301

Administrator added device to group

PolicyServer

200302

Administrator removed device from group

PolicyServer

200500

Administrator added group

PolicyServer

200501

Administrator deleted group

PolicyServer

200502

Administrator updated group

PolicyServer

200503

Administrator copy/pasted group

PolicyServer

200600

PolicyServer update applied.

PolicyServer

200602

User added to device

PolicyServer

200603

User removed from device

PolicyServer

200700

Event executed successfully

PolicyServer

200701

Failed event execution

PolicyServer

200800

Event installed successfully

PolicyServer

200801

Failed to install event

PolicyServer

Audit Log Alerts

Message ID

Description

Applications

100015

Log Message

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

103000

Audit Log Connection Opened

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

103001

Audit Log Connection Closed

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

103100

Audit Log Record Missing

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

103101

Audit Log Record Integrity Missing

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

103102

Audit Log Record Integrity Compromised

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

103103

Audit Log Record Integrity Validation Started

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

104003

Authentication method set to SmartCard.

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

904008

Unable To Send Log Alert

Full Disk Encryption, File Encryption, DriveArmor, KeyArmor, or PolicyServer

Certificate Alerts

Message ID

Description

Applications

104008

Certificate expired.

Full Disk Encryption, File Encryption, PolicyServer

Device Alerts

Message ID

Description

Applications

100001

PDA to Desktop Sync Authentication was unsuccessful. There was no device ID for this PDA found.

Full Disk Encryption, File Encryption, PolicyServer

100012

Device is not in its own Password Authentication File. PAF corrupted?

Full Disk Encryption, File Encryption, PolicyServer

100044

Lock Device Action Received

Full Disk Encryption, File Encryption, PolicyServer

100100

Install Started

Full Disk Encryption, File Encryption

100101

Install Completed

Full Disk Encryption, File Encryption

100462

Unable to connect to PolicyServer.

Full Disk Encryption, File Encryption, PolicyServer

101001

The network connection is not working. Unable to get policy files from PolicyServer.

Full Disk Encryption, File Encryption, PolicyServer

101002

Corrupted PAF (DAFolder.xml) file

Full Disk Encryption, File Encryption, PolicyServer

105000

Unable to synchronize policies with client. Verify that there is a network connection and try again.

Full Disk Encryption, File Encryption, PolicyServer

200400

Device added

PolicyServer

200401

Device deleted

PolicyServer

200402

Device added to group

PolicyServer

200403

Device removed from group

PolicyServer

200404

Device modified

PolicyServer

200405

Device status updated

PolicyServer

200406

Device status reset

PolicyServer

200407

Device Kill Issued

Full Disk Encryption, File Encryption, PolicyServer

200408

Device Lock Issued

Full Disk Encryption, File Encryption, PolicyServer

200409

Device Synchronized

PolicyServer

904012

User Not Allowed To Register New Device

PolicyServer

1000052

Uninstall of product

Full Disk Encryption, File Encryption

1000053

Product Uninstall Denied By Policy

Full Disk Encryption, File Encryption

Error Alerts

Message ID

Description

Applications

100005

General Error

Full Disk Encryption, File Encryption, PolicyServer

100006

Application Error

Full Disk Encryption, File Encryption, PolicyServer

Full Disk Encryption Activity Alerts

Message ID

Description

Applications

300700

Device log maximum size limit reached, event log truncated.

Full Disk Encryption

400001

User has successfully logged in.

Full Disk Encryption

400002

User login failed.

Full Disk Encryption

400003

Device decryption started.

Full Disk Encryption

400004

Device Encryption Started.

Full Disk Encryption

400005

Mounted encrypted partition.

Full Disk Encryption

400006

Restored native OS MBR.

Full Disk Encryption

400007

Restored Application MBR.

Full Disk Encryption

400008

Device encryption complete

Full Disk Encryption

400009

Device Decryption Completed

Full Disk Encryption

400010

Device Encryption In Progress

Full Disk Encryption

400011

System MBR Corrupt

Full Disk Encryption

400012

System Pre-boot Kernel Deleted

Full Disk Encryption

401000

Recovery Console accessed

Full Disk Encryption

401009

Recovery Console error

Full Disk Encryption

401010

Decryption in place started

Full Disk Encryption

401011

Decryption in place stopped

Full Disk Encryption

401012

Decryption in place complete

Full Disk Encryption

401013

Decryption of removable device started

Full Disk Encryption

401014

Decryption to removable device stopped

Full Disk Encryption

401015

Decryption to removable device complete

Full Disk Encryption

401018

Decryption in place error

Full Disk Encryption

401019

Decryption to removable device error

Full Disk Encryption

401020

Encrypted files accessed

Full Disk Encryption

401021

Encrypted files modified

Full Disk Encryption

401022

Encrypted files copied to removable device

Full Disk Encryption

401029

Encrypted files access error

Full Disk Encryption

401030

Network administration accessed

Full Disk Encryption

401031

PolicyServer address changed

Full Disk Encryption

401032

PolicyServer port number changed

Full Disk Encryption

401033

Switched to IPv6

Full Disk Encryption

401034

Switched to IPv4

Full Disk Encryption

401035

Switched to dynamic IP configuration

Full Disk Encryption

401036

Switched to static IP configuration

Full Disk Encryption

401037

DHCP port number changed

Full Disk Encryption

401038

IP address changed

Full Disk Encryption

401039

Subnet mask changed

Full Disk Encryption

401040

Broadcast address changed

Full Disk Encryption

401041

Gateway changed

Full Disk Encryption

401042

Domain name changed

Full Disk Encryption

401043

Domain name servers changed

Full Disk Encryption

401049

Network administration error

Full Disk Encryption

401050

User administration accessed

Full Disk Encryption

401051

User added

Full Disk Encryption

401052

User removed

Full Disk Encryption

401053

User modified

Full Disk Encryption

401069

User administration error

Full Disk Encryption

401070

Locally stored logs accessed

Full Disk Encryption

401079

Locally stored logs access error

Full Disk Encryption

401080

Original MBR restored

Full Disk Encryption

401089

Original MBR restoration error

Full Disk Encryption

401090

Default theme restored

Full Disk Encryption

401099

Default theme restoration error

Full Disk Encryption

402000

Application Startup

Full Disk Encryption

402001

Application Shutdown

Full Disk Encryption

600001

Update was successful in the Pre-boot.

Full Disk Encryption

600002

Pre-boot Update failed

Full Disk Encryption

Installation Alerts

Message ID

Description

Applications

100004

Install Error

Full Disk Encryption, File Encryption, PolicyServer

100020

Successful Installation

Full Disk Encryption, File Encryption, PolicyServer

Login / Logout Alerts

Message ID

Description

Applications

100013

Failed Login Attempt

Full Disk Encryption, File Encryption, PolicyServer

100014

Successful Login

Full Disk Encryption, File Encryption, PolicyServer

100016

Unable to log in. Use Remote Authentication to provide the PolicyServer Administrator with a challenge code.

Full Disk Encryption, File Encryption, PolicyServer

100021

Unsuccessful ColorCode Login

Full Disk Encryption, File Encryption, PolicyServer

100022

Unsuccessful Fixed Password Login

Full Disk Encryption, File Encryption, PolicyServer

100023

Unsuccessful PIN Login

Full Disk Encryption, File Encryption, PolicyServer

100024

Unsuccessful X99 Login

Full Disk Encryption, File Encryption, PolicyServer

100028

Successful ColorCode Login

Full Disk Encryption, File Encryption, PolicyServer

100031

Successful X9.9 Login

Full Disk Encryption, File Encryption, PolicyServer

100032

Successful Remote Login

Full Disk Encryption, File Encryption, PolicyServer

100035

Successful WebToken Login

Full Disk Encryption, File Encryption, PolicyServer

100036

Unsuccessful WebToken Login

Full Disk Encryption, File Encryption, PolicyServer

100050

Fixed Password login blocked due to lockout.

Full Disk Encryption, File Encryption, PolicyServer

100051

User Login Successfully Unlocked

Full Disk Encryption, File Encryption, PolicyServer

100057

LDAP User Authentication Succeeded

Full Disk Encryption, File Encryption, PolicyServer

100058

LDAP User Authentication Failed

Full Disk Encryption, File Encryption, PolicyServer

100059

LDAP User Password Change Succeeded

Full Disk Encryption, File Encryption, PolicyServer

100060

LDAP User Password Change Failed

Full Disk Encryption, File Encryption, PolicyServer

100061

Access request aborted due to failed policy integrity check.

Full Disk Encryption, File Encryption, PolicyServer

100070

Successful Logout

Full Disk Encryption, File Encryption, PolicyServer

100433

The ColorCode passwords do not match.

Full Disk Encryption, File Encryption, PolicyServer

100434

Unable to change ColorCode. The new ColorCode must be different than the current one.

Full Disk Encryption, File Encryption, PolicyServer

100435

Unable to change ColorCode. The new ColorCode must meet the minimum length requirements defined by PolicyServer.

Full Disk Encryption, File Encryption, PolicyServer

100436

Unable to change ColorCode. The new ColorCode must be different than any previous ColorCode used.

Full Disk Encryption, File Encryption, PolicyServer

100437

ColorCode Change Failure - Internal Error

Full Disk Encryption, File Encryption, PolicyServer

100459

X9.9 Password Change Failure - Unable to connect to PolicyServer Host

Full Disk Encryption, File Encryption, PolicyServer

100460

X9.9 Password Change Failure - Empty Serial Number

Full Disk Encryption, File Encryption, PolicyServer

100461

X9.9 Password Change Failure - Internal Error

Full Disk Encryption, File Encryption, PolicyServer

101004

Unable to reset locked device.

Full Disk Encryption, File Encryption, PolicyServer

104000

Smart Card login successful.

Full Disk Encryption, File Encryption, PolicyServer

104001

Smart Card login unsuccessful. Check that the card is seated properly and that the Smart Card PIN is valid.

Full Disk Encryption, File Encryption, PolicyServer

Mobile Device Alerts

Message ID

Description

Applications

100037

Palm Policy Database is missing

Full Disk Encryption, File Encryption, or PolicyServer

100038

Palm Encryption Error

Full Disk Encryption, File Encryption, or PolicyServer

100039

PPC Device Encryption Changed

Full Disk Encryption, File Encryption, or PolicyServer

100040

PPC Encryption Error

Full Disk Encryption, File Encryption, or PolicyServer

OCSP Alerts

Message ID

Description

Applications

104005

OCSP certificate status good.

Full Disk Encryption, File Encryption, PolicyServer

104006

OCSP certificate status revoked.

Full Disk Encryption, File Encryption, PolicyServer

104007

OCSP certificate status unknown.

Full Disk Encryption, File Encryption, PolicyServer

OTA Alerts

Message ID

Description

Applications

100041

OTA Object Missing or Corrupt.

Full Disk Encryption, File Encryption, PolicyServer

100042

OTA Sync Successful

Full Disk Encryption, File Encryption, PolicyServer

100043

OTA Device Killed

Full Disk Encryption, File Encryption, PolicyServer

Password Alerts

Message ID

Description

Applications

100017

Change Password Error

Full Disk Encryption, File Encryption, PolicyServer

100018

Password Attempts Exceeded

Full Disk Encryption, File Encryption, PolicyServer

100025

Password Reset to ColorCode

Full Disk Encryption, File Encryption, PolicyServer

100026

Password Reset to Fixed

Full Disk Encryption, File Encryption, PolicyServer

100027

Password Reset to PIN

Full Disk Encryption, File Encryption, PolicyServer

100029

Successful Fixed Password Login

Full Disk Encryption, File Encryption, PolicyServer

100030

Successful PIN Password Login

Full Disk Encryption, File Encryption, PolicyServer

100033

Unable to Reset Password

Full Disk Encryption, File Encryption, PolicyServer

100432

Unable to change password. The new password must be different than the current password.

Full Disk Encryption, File Encryption, PolicyServer

100439

Unable to change password. The passwords do not match.

Full Disk Encryption, File Encryption, PolicyServer

100441

Unable to change password. The password field cannot be empty.

Full Disk Encryption, File Encryption, PolicyServer

100442

Unable to change password. The password does not meet the minimum length requirements defined by PolicyServer.

Full Disk Encryption, File Encryption, PolicyServer

100443

Unable to change password. Numbers are not permitted.

Full Disk Encryption, File Encryption, PolicyServer

100444

Unable to change password. Letters are not permitted.

Full Disk Encryption, File Encryption, PolicyServer

100445

Unable to change password. Special characters are not permitted.

Full Disk Encryption, File Encryption, PolicyServer

100446

Unable to change password. The password cannot contain the user name.

Full Disk Encryption, File Encryption, PolicyServer

100447

Unable to change password. The password does not contain enough special characters.

Full Disk Encryption, File Encryption, PolicyServer

100448

Unable to change password. The password does not contain enough numbers.

Full Disk Encryption, File Encryption, PolicyServer

100449

Unable to change password. The password does not contain enough characters.

Full Disk Encryption, File Encryption, PolicyServer

100450

Unable to change password. The password contains too many consecutive characters.

Full Disk Encryption, File Encryption, PolicyServer

100451

Unable to change password. The new password must be different than any previous password used.

Full Disk Encryption, File Encryption, PolicyServer

100452

Password Change Failure - Internal Error

Full Disk Encryption, File Encryption, PolicyServer

101003

Successfully changed Fixed Password.

Full Disk Encryption, File Encryption, PolicyServer

PIN Change Alerts

Message ID

Description

Applications

100438

Unable to change PIN. The PINs do not match.

Full Disk Encryption, File Encryption, PolicyServer

100440

Unable to change PIN. One of the fields are empty.

Full Disk Encryption, File Encryption, PolicyServer

100453

Unable to change PIN. The PINs do not match.

Full Disk Encryption, File Encryption, PolicyServer

100454

able to change PIN. The new PIN cannot be the same as the old PIN.

Full Disk Encryption, File Encryption, PolicyServer

100455

Unable to change PIN. The new PIN does not meet the minimum length requirements defined by PolicyServer.

Full Disk Encryption, File Encryption, PolicyServer

100456

Unable to change PIN. The PIN cannot contain the user name.

Full Disk Encryption, File Encryption, PolicyServer

100457

Unable to change PIN. The new PIN must be different than any previous PIN used.

Full Disk Encryption, File Encryption, PolicyServer

100458

PIN Change Failure - Internal Error

Full Disk Encryption, File Encryption, PolicyServer

Smart Card Alerts

Message ID

Description

Applications

104002

Registered SmartCard.

Full Disk Encryption, File Encryption, PolicyServer

104004

Unable to register Smart Card. Check that the card is seated properly and that the Smart Card PIN is valid.

Full Disk Encryption, File Encryption, PolicyServer