Proxy Settings Screen

Go to Administration > Proxy Settings to do the following tasks:

Task

Steps

Configure proxy settings for agent communication.

For example:

  • Sending endpoint inventories to the server

  • Receiving deployed policies from the server

Under Agent Communication, select one of the following:

  • Select Use agent proxy settings to use the proxy settings configured in Internet Explorer on agent endpoints.

  • Select Specify settings to manually configure proxy settings used by agent endpoints.

Configure proxy settings for server communication and updates.

For example:

  • Using the web console and dynamic search

  • Downloading from ActiveUpdate

  • Managing product licensing using Online Registration

  • Connecting to the Smart Protection Network™

Under Server Communication and Updates, select one of the following:

  • Select Use system proxy settings to use the system proxy settings configured under Windows SID S-1-5-17 (LOCAL_SYSTEM) on the server endpoint.

  • Select Specify settings to manually configure proxy settings used by the server.

    If you do not want to use a proxy when connecting to specific locations, type the addresses under Do not use a proxy when connecting to the following locations. Use a pipe character between each address. For example, for all local IPv4 servers type localhost|127.*|0.0.0.0 or for all local IPv6 servers, type localhost|[::1]|[::0].

About Proxy Settings

The Endpoint Application Control server downloads updates and licensing information from the Internet. If a proxy server handles Internet traffic on your network, configure proxy settings.

Endpoint Application Control supports the following proxy servers:

Proxy Support

Details

Servers

Microsoft Server 2008 proxy server

Microsoft Server 2012 proxy server

Squid 3.3 or later

Protocols

HTTP 1.1 or later

SOCKS, SOCKS4, SOCKS4a, or SOCKS5

Important:

If you install Endpoint Application Control server on a pure IPv6 endpoint, your network must allow the Endpoint Application Control server to communicate with IPv4 addresses on the Internet to connect to Trend Micro services such as ActiveUpdate, Online Registration, and the Certified Safe Software Service. Use a dual-stack proxy server to convert between IPv6 and IPv4 addresses. Position the proxy server between the Endpoint Application Control server endpoint and the Internet.

To learn about installing Endpoint Application Control server on a pure IPv6 endpoint, see IPv6 Considerations.