Restoring your Server and Agents

To restore your server and agent data, copy the settings from their backup location to their location on the server. By default, all settings, logs, agent data, and volatile cached information is located in the server application installation folder. All SSL certificates used by Endpoint Application Control are also located in this folder.

Agent data on the server endpoint is the latest version cached by the server. To ensure a more optimal restoration, verify that agent connections were as up-to-date as possible at the time of your backup. See Backing up Agents.

  1. Stop all Endpoint Application Control services.

    For example, stop the following services:

    • Trend Micro Endpoint Application Control Server Service

    • Trend Micro Endpoint Application Control UI Service

      This service only runs if the Endpoint Application Control server uses the Apache Tomcat web server. See Web Server Considerations.

  2. Restore configuration, logs, and resources from the backup location.

    For example, on a default installation, restore C:\Program Files (x86)\Trend Micro\Endpoint Application Control\AcServer-Data.

    Note:

    It is not possible to restore settings from the Dashboard screen. But, you can rebuild the Dashboard manually.

  3. Restore SSL certificates from the backup location.

    For example, on a default installation, restore C:\Program Files (x86)\Trend Micro\Endpoint Application Control\SSLCerts.

  4. After you are ready to resume using your restored server, start all Endpoint Application Control services.

    For example, start the following services:

    • Trend Micro Endpoint Application Control Server Service

    • Trend Micro Endpoint Application Control UI Service

      Run this service only if your Endpoint Application Control server uses the Apache Tomcat web server. See Web Server Considerations.