Product Connection Status Widget

This widget displays the connection status of all managed products that register to the Control Manager server.

The default view lists the connection status and managed server name of each managed product for which the logged on user account has access rights.

  • To change the product scope, click the settings icon ( > ) and select a new Scope.

  • To view a summary of the total number of managed products for each connection status, click the settings icon ( > ) and switch the View to Summary.

Click View details to view detailed information on the Log Query screen.

For more information about managed product communication and connection status icons, see the following topics:

Status

Description

Active

Indicates that the product service is running and communication with the Control Manager server is established successfully

Inactive

Indicates that the product service is not running or is unable to establish communication with the Control Manager server

Abnormal

Indicates that the product service has not communicated with the Control Manager server within the user-defined agent communication time-out interval

For more information, see Configuring Managed Product Heartbeat Intervals.