Operation Center Details Pane

The details pane on the Operation Center tab displays more detailed information about the compliance levels, critical threat detections, and total resolved/unresolved events on your network.

The default view displays the selected compliance indicator information for all nodes on your network for the last 7 days.

  • Select a different compliance indicator to change the compliance information that displays.

    For more information, see Compliance Indicators.

  • Click a node on the chart to display only the information for the selected node.

    For more information, see Operation Center Chart.

  • Click the settings icon ( > ) to change the Period for the data that displays.

Table 1. Compliance Information

Indicator

Description

Antivirus pattern compliance

Displays the percentage of OfficeScan and Worry-Free Business Security Services agents using acceptable Virus Pattern and Smart Scan Agent Pattern versions

You can also view the following details:

  • Managed agents: The number of endpoints that have OfficeScan and Worry-Free Business Security Services agents installed

    • With compliant virus patterns: The number of managed agents using acceptable Virus Pattern and Smart Scan Agent Pattern versions

    • With outdated virus patterns: The number of managed agents not using acceptable Virus Pattern and Smart Scan Agent Pattern versions

    • Offline for 7 days: The number of managed agents that have not communicated with the managed product server in 7 or more days

    • Exceptions: The number of users or endpoints excluded from the compliance calculations

  • Unmanaged endpoints: The number of endpoints that do not have OfficeScan or Worry-Free Business Security Services agents installed

Expand the categories and click a count to view additional details about the affected endpoints.

For more information, see the following topics:

Data Loss Prevention compliance

Displays the percentage of Data Loss Prevention enabled OfficeScan agents with an acceptable number of threat detections

You can also view the following details:

  • Managed agents: The number of endpoints that have Data Loss Prevention enabled OfficeScan agents installed

    • With acceptable threat detections: The number of managed agents with an acceptable number of threat detections

    • With unacceptable threat detections: The number of managed agents that exceeded the acceptable number of threat detections

    • Offline for 7 days: The number of managed agents that have not communicated with the managed product server in 7 or more days

    • Exceptions: The number of users or endpoints excluded from the compliance calculations

  • Unmanaged endpoints: The number of endpoints that do not have Data Loss Prevention enabled OfficeScan agents installed

Expand the categories and click a count to view additional details about the affected endpoints.

For more information, see the following topics:

Table 2. Critical Threats

Section

Description

Critical threats

Displays the total number of critical threats detected on your network

Lists all the critical threat types affecting your network

For threat types with detections:

  • Expand the threat type to view a list of detections.

  • Click a detection to view additional details on the Threat Information screen.

    For more information, see Affected Users.

Affected users

Displays the total number of users affected by critical threats

  • Expand the section to view affected users.

  • Click an affected user to view additional details on the User information screen.

    Fore more information, see Security Threats for Users.

Affected endpoints

Displays the total number of endpoints affected by critical threats

  • Expand the section to view affected endpoints.

  • Click an affected endpoint to view additional details on the Endpoint information screen.

    Fore more information, see Security Threats on Endpoints.

Table 3. Total Events

Data

Description

Total events

Displays the total number of events detected

Resolved events

Displays the number of resolved events on your network

Unresolved events

Displays the number of unresolved events on your network that require action

Affected users

Displays the number of users affected by unresolved events on your network

Click the count to view details about the affected users.

For more information, see User/Endpoint Directory.