Agent Connection Status Widget

This widget displays the connection status of agents with their parent servers. Agents for the following managed products are displayed:

  • Trend Micro Endpoint Sensor

  • Endpoint Encryption

  • Mobile Security

  • Mobile Security (for Mac)

  • OfficeScan

  • Vulnerability Protection

  • Worry-Free Business Security Services

By default the widget displays data from all the managed products that a user's account privileges allow.

Click the values in the Online, Offline, or Total columns to view more information. Control Manager performs an Ad Hoc Query to provide the information.

Data Description
Server Parent servers
Online Agents connected to their parent servers
Offline Agents disconnected from their parent servers
Total Total number of endpoints

To change the information that the widget displays, click > . On the dialog box that appears, specify the Scope by clicking and selecting the parent servers that the widget uses as its source.