Detailed Spyware/Grayware Information

Provides specific information about the spyware/grayware instances on your network. Example: the managed product that detects the spyware/grayware, the name of the spyware/grayware, the name of the endpoint with spyware/grayware

Table 1. Detailed Spyware/Grayware Information Data View

Data

Description

Received

Displays the time that Control Manager receives data from the managed product

Generated

Displays the time that the managed product generates data

Product Entity/Endpoint

This data column displays one of the following:

  • The entity display name for a managed product. Control Manager identifies managed products using the managed product's entity display name

  • The IP address or host name of a computer with an agent (for example OfficeScan agent) installed, that is affected by spyware/grayware

Product

Displays the name of the managed product. Example: OfficeScan, ScanMail for Microsoft Exchange

Product/Endpoint IP

This data column displays one of the following:

  • The IP address of the server on which the managed product installs

  • The IP address of a computer with an agent (for example OfficeScan agent) installed, that is affected by spyware/grayware

Product/Endpoint MAC

This data column displays one of the following:

  • The MAC address of the server on which the managed product installs

  • The MAC address of a computer with an agent (for example OfficeScan agent) installed, that is affected by spyware/grayware

Managing Server Entity

Displays the entity display name of the managed product server to which an endpoint is registered

Spyware/Grayware

Displays the name of spyware/grayware managed products detect

Endpoint

Displays the IP address or host name of the computer affected by spyware/grayware

Source Host

Displays the IP address or host name of the computer where spyware/grayware originates

User

Displays the user name logged on to the endpoint computer when a managed product detects spyware/grayware

Result

Displays the results of the action managed products take against spyware/grayware

Example: successful, further action required

Action

Displays the type of action managed products take against spyware/grayware. Example: File cleaned, File quarantined, File deleted

Detections

Displays the total number of spyware/grayware managed products detect.

Example: OfficeScan detects 10 spyware/grayware instances of the same spyware/grayware on one computer.

Detections = 10

Entry Type

Displays the entry point for the spyware/grayware that managed products detect.

Example: virus found in file, HTTP, Windows Live Messenger (MSN)

Detailed Information

Used only for Log Queries. Displays detailed information about the selection.

In Log Queries this column displays the selection as underlined. Clicking the underlined selection displays more information about the selection.

Example: Host Details, Network Details, HTTP/FTP Details

Endpoint Infection Channel

Displays the channel the threat originated from

OfficeScan Domain Hierarchy

Displays the agent tree domain or subdomain to which the OfficeScan agent belongs

Domain

Displays the name of the domain that the endpoint belongs to

Operating System

Displays the operating system running on the endpoint

Cloud Service Vendor

Displays the name of the cloud service vendor