Manually Downloading Components

Manually download component updates when you initially install Control Manager, when your network is under attack, or when you want to test new components before deploying the components to your network.

Trend Micro recommends the following method to configure manual downloads. Manually downloading components requires multiple steps:

Tip:

Ignore steps 1 and 2 if you have already configured your deployment plan and configured your proxy settings.

  • Step 1: Configure a deployment plan for your components

  • Step 2: Configure your proxy settings, if you use a proxy server

  • Step 3: Select the components to update

  • Step 4: Configure the download settings

  • Step 5: Configure the automatic deployment settings

  • Step 6: Complete the manual download

Step 1: Configure a Deployment Plan for Your Components

  1. Navigate to Updates > Deployment Plan.

    The Deployment Plan screen appears.

  2. Click Add.

    The Add New Plan screen appears.

  3. Type a deployment plan name in the Name field.
  4. Click Add to provide deployment plan details.

    The Add New Schedule screen appears.

  5. On the Add New Schedule screen, choose a deployment time schedule by selecting one the following options:
    • Start at: Performs the deployment at a specific time.

      Use the menus to designate the time in hours and minutes.

    • Delay: after Control Manager downloads the update components, Control Manager delays the deployment according to the interval that you specify.

      Use the menus to indicate the duration, in terms of hours and minutes.

  6. Select the Product Directory folder to which the schedule will apply. Control Manager assigns the schedule to all the products under the selected folder.
  7. Click Save.

    The Add New Plan screen appears.

  8. Click Save to apply the new deployment plan.

Step 2: Configure Your Proxy Settings (If You Use a Proxy Server)

  1. Navigate to Administration > Settings > Proxy Settings.

    The Connection Settings screen appears.

  2. Select Use a proxy server for pattern, engine, and license updates.
  3. Select the protocol:
    • HTTP

    • SOCKS 4

    • SOCKS 5

  4. Type the host name or IP address of the server in the Server name or IP address field.
  5. Type a port number in the Port field.
  6. Type a log on name and password if your server requires authentication.
  7. Click Save.

Step 3: Select the Components to Update

  1. Navigate to Updates > Manual Download.

    The Manual Download screen appears.

  2. From the Component Category area select the components to download.
    1. Click the + icon to expand the component list for each component group.
    2. Select the components to download. To select all components for a group, select:
      • Pattern files/Cleanup templates

      • Antispam rules

      • Engines

      • OfficeScan Plug-in Programs

      • Product programs and widget pool

Step 4: Configure the Download Settings

  1. Select the update source:
    • Internet: Trend Micro update server: Download components from the official Trend Micro ActiveUpdate server.

    • Other update source: Type the URL of the update source in the accompanying field.

      After selecting Other update source, you can specify multiple update sources. Click the + icon to add an update source. You can configure up to five update sources.

  2. Select Retry frequency and specify the number of retries and duration between retries for downloading components.
    Tip:

    Click Save before clicking Edit or Deployment Plan on this screen. If you do not click Save your settings will be lost.

  3. If you use an HTTP proxy server on the network (that is, if the Control Manager server does not have direct Internet access), click Edit to configure the proxy settings on the Connection Settings screen.

Step 5: Configure the Automatic Deployment Settings

Select when to deploy downloaded components from the Automatic deployment settings area. The options are:
  • Do not deploy: Components download to Control Manager, but do not deploy to managed products. Use this option under the following conditions:

    • Deploying to the managed products individually

    • Testing the updated components before deployment

  • Deploy to all products immediately: Components download to Control Manager, and then deploy to managed products

  • Based on deployment plan: Components download to Control Manager, but deploy to managed products based on the schedule you select

  • When new updates found: Components download to Control Manager when new components are available from the update source, but deploy to managed products based on the schedule you select

Tip:

Click Save before clicking Edit or Deployment Plan on this screen. If you do not click Save your settings will be lost.

Step 6: Complete the Manual Download

  1. Click Download Now and then click OK to confirm.

    The download response screen appears. The progress bar displays the download status.

  2. Click Command Details to view details from the Command Details screen.
  3. Click OK to return to the Manual Download screen.