Debug Logging for Syslog Forwarder

Enable debug logging to collect logs that may be useful when troubleshooting Syslog Forwarder issues.

  1. Go to the Control Manager root folder.

    C:\Program Files\Trend Micro\Control Manager or

    C:\Program Files (x86)\Trend Micro\Control Manager

  2. Open DataExportTool.exe.config using a text editor.
  3. Search for the log4net debug string and then set the value to "true". For example: set log4net debug="true"
  4. Search for the priority value string and then set the value to "debug". For example: priority value="debug"
  5. Save and close the file.

    Debug logs are available at:

    <Control Manager root folder>\DebugLog\TMCM_DataExportTool.log