Trend Micro Smart Protection

Trend Micro smart protection is a next-generation cloud-client content security infrastructure designed to protect customers from security risks and web threats. It powers both local and hosted solutions to protect users whether they are on the network, at home, or on the go, using light-weight clients to access its unique in-the-cloud correlation of email, web and file reputation technologies, as well as threat databases. Customers’ protection is automatically updated and strengthened as more products, services, and users access the network, creating a real-time neighborhood watch protection service for its users.

Smart Protection Services

Smart protection services include File Reputation Services, Web Reputation Services, and Smart Feedback.

In this release, Trend Micro Security (for Mac) agents use Web Reputation Services to determine the safety of websites accessed on the Mac computer.

Smart Protection Sources

Web Reputation Services are delivered through smart protection sources, namely, Trend Micro Smart Protection Network and Smart Protection Servers.

Trend Micro Smart Protection Network is a globally scaled, Internet-based, infrastructure and is intended for users who do not have immediate access to their corporate network.

Smart Protection Servers are for users who have access to their local corporate network. Local servers localize smart protection services to the corporate network to optimize efficiency.

Smart Protection Source for External Agents

External agents, which are agents that are unable to maintain a functional connection with the Trend Micro Security (for Mac) server, send Web Reputation queries to Smart Protection Network. Internet connection is required to send queries successfully.

Go to the Web Reputation Services screen and enable Web Reputation policy for external agents. For the detailed steps, see Configuring Web Reputation Settings.

Smart Protection Sources for Internal Agents

Internal agents, which are agents that maintain a functional connection with the Trend Micro Security (for Mac) server, can send queries to either Smart Protection Server or Smart Protection Network.

Source

Details

Smart Protection Servers

Configure Smart Protection Servers as source if you have privacy concerns and want to keep Web Reputation queries within the corporate network.

Smart Protection Network

Configure Smart Protection Network as source if you do not have the resources required to set up and maintain Smart Protection Servers.

Smart Protection Servers as Source for Internal Agents

With this option, Trend Micro Security (for Mac) agents send queries to Smart Protection Servers configured for OfficeScan clients.

This option is only available if the OfficeScan version is 10.5 or later. OfficeScan 10, which is supported in this Trend Micro Security (for Mac) release, is not compatible with Smart Protection Servers that deliver Web Reputation Services.

If your Trend Micro Security (for Mac) server is installed with OfficeScan 10, upgrade OfficeScan to version 10.5 or later. If it is not possible to upgrade OfficeScan, choose Smart Protection Network as source.

If your OfficeScan version is 10.5 or later, read the following guidelines to allow agents to send queries to Smart Protection Servers successfully:

  1. Set up the smart protection environment, if you have not done so. For instructions and guidelines on setting up the environment, refer to the following documentation:

  2. On the web console for Trend Micro Security (for Mac) server, go to the Web Reputation Settings screen and enable the option Send queries to Smart Protection Servers. For the detailed steps, see Configuring Web Reputation Settings.

    Important:

  3. Be sure that Smart Protection Servers are available. If all Smart Protection Servers are unavailable, agents do not send queries to Smart Protection Network, leaving computers vulnerable to threats.

  4. Be sure to update Smart Protection Servers regularly so that protection remains current.

Smart Protection Network as Source for Internal Agents

Internet connection is required to send queries to Smart Protection Network successfully.

To configure Smart Protection Network as source for internal agents, go to the Web Reputation Services screen and enable Web Reputation policy for internal agents. Be sure not to select the option Send queries to Smart Protection Servers. For the detailed steps, see Configuring Web Reputation Settings.