Scan Exclusion List (Directories)

Control Manager will not scan all files found under a specific directory on the computer. You can specify a maximum of 256 directories.


By excluding a directory from scans, Control Manager automatically excludes all of the directory’s sub-directories from scans.

You can also choose Exclude directories where Trend Micro products are installed. If you select this option, Control Manager automatically excludes the directories of the following Trend Micro products from scanning:

  • <Server installation folder>

  • ScanMail™ for Microsoft Exchange (all versions except version 7). If you use version 7, add the following folders to the exclusion list:

    • \Smex\Temp

    • \Smex\Storage

    • \Smex\ShareResPool

  • ScanMail eManager™ 3.11, 5.1, 5.11, 5.12

  • ScanMail for Lotus Notes™ eManager NT

  • InterScan Web Security Suite

  • InterScan Web Protect

  • InterScan FTP VirusWall

  • InterScan Web VirusWall

  • InterScan E-mail VirusWall

  • InterScan VirusWall 3.53

  • InterScan NSAPI Plug-in

  • InterScan eManager 3.5x

If you have a Trend Micro product NOT included in the list, add the product directories to the scan exclusion list.

When you configure the file list, choose from the following options:

  • Retains current list (default): Control Manager provides this option to prevent the accidental overwriting of the agent’s existing exclusion list. In order to save and deploy changes made to the exclusion list, select any of the other options.

  • Overwrites: This option removes and replaces the entire exclusion list on the agent with the current list. After clicking Apply to All Agents, Control Manager displays a confirmation warning message.

  • Adds paths to: This option adds the items in the current list to the agent’s existing exclusion list. If an item already exists in the agent’s exclusion list, the agent ignores the item.

  • Removes paths from: This option removes the items in the current list from the agent's existing exclusion list, if found.