The following scenarios can cause Control Manager to delete managed products from the Product Directory:
Reinstalling the Control Manager server and selecting Delete existing records and create a new database
This option creates a new database using the name of the existing one.
Replacing the corrupted Control Manager database with another database of the same name
Accidentally deleting the managed product from Directory Management
If the records for a Control Manager server’s managed products are lost, TMI agents on the products still "know" where they are registered. The Control Manager agent automatically re-registers itself after 8 hours or when the service restarts.
MCP agents do not re-register automatically. Administrators must manually re-register managed products using MCP agents.