Product Status Information

Displays detailed information about managed products registered to Control Manager. Examples: managed product version and build number, operating system

Table 1. Product Status Information Data View

Data

Description

Product Entity/Endpoint

This data column displays one of the following:

  • The entity display name for a managed product. Control Manager identifies managed products using the managed product's entity display name.

  • The IP address or host name of a computer with a client (for example OfficeScan client) installed.

Product Host/Endpoint

This data column displays one of the following:

  • The host name of the server on which the managed product installs.

  • The host name of a computer with a client (for example OfficeScan client) installed.

Product/Endpoint IP

This data column displays one of the following:

  • The IP address of the server on which the managed product installs.

  • The IP address of a computer with a client (for example OfficeScan client) installed.

Product/Endpoint MAC

This data column displays one of the following:

  • The MAC address of the server on which the managed product installs.

  • The MAC address of a computer with a client (for example OfficeScan client) installed.

Managing Control Manager Entity

Displays the entity display name of the Control Manager server to which the managed product is registered.

Managing Server Entity

Displays the entity display name for a managed product to which an endpoint is registered. Control Manager identifies managed products using the managed product's entity display name.

Domain

Displays the domain to which the managed product belongs.

Connection Status

This data column displays one of the following:

  • The managed product's connection status to Control Manager. Example: Normal, Abnormal, Offline

  • The endpoint client’s connection status to a managed product (OfficeScan). Example: Normal, Abnormal, Offline

Pattern Status

Displays the status of the pattern files/rules the managed product or a computer with a client (for example OfficeScan client) uses. Example: up-to-date, out-of-date

Engine Status

Displays the status of the scan engines the managed product or a computer with a client (for example OfficeScan client) uses. Example: up-to-date, out-of-date

Product

Displays the name of the managed product. Example: OfficeScan, ScanMail for Microsoft Exchange

Product Version

Displays the managed product's or managed product client’s version number. Example: OfficeScan- 10.0, Control Manager- 5.0

Product Build

Displays the build number of the managed product. This information appears on the About screen for products. Example: Version: 5.0 (Build 1219)

Product Role

Displays the role the managed product or a computer with a client (for example OfficeScan client) has in the network environment. Example: server, client

Operating System

Displays the operating system of the computer where the managed product/agent installs.

OS Version

Displays the version number of the operating system of the computer where the managed product/agent installs.

OS Service Pack

Displays the service pack number of the operating system of the computer where the managed product/agent installs.