Use ActiveAction

Different types of virus/malware require different scan actions. Customizing scan actions requires knowledge about virus/malware and can be a tedious task. Control Manager uses ActiveAction to counter these issues.

ActiveAction is a set of pre-configured scan actions for viruses/malware. If you are not familiar with scan actions or if you are not sure which scan action is suitable for a certain type of virus/malware, Trend Micro recommends using ActiveAction.

Using ActiveAction provides the following benefits:

  • ActiveAction uses scan actions that are recommended by Trend Micro. You do not have to spend time configuring the scan actions.

  • Virus writers constantly change the way virus/malware attack computers. ActiveAction settings are updated to protect against the latest threats and the latest methods of virus/malware attacks.

Note:

ActiveAction is not available for spyware/grayware scan.

The following table illustrates how ActiveAction handles each type of virus/malware:

Table 1. Trend Micro Recommended Scan Actions Against Viruses and Malware

Virus/Malware Type

Real-time Scan

Manual Scan/Scheduled Scan/Scan Now

First Action

Second Action

First Action

Second Action

Joke program

Quarantine

Delete

Quarantine

Delete

Trojan horse program

Quarantine

Delete

Quarantine

Delete

Virus

Clean

Quarantine

Clean

Quarantine

Test virus

Deny Access

N/A

Pass

N/A

Packer

Quarantine

N/A

Quarantine

N/A

Others

Clean

Quarantine

Clean

Quarantine

Probable virus/malware

Deny Access or user-configured action

N/A

Pass or user-configured action

N/A

For probable virus/malware, the default action is "Deny Access" during Real-time Scan and "Pass" during Manual Scan, Scheduled Scan, and Scan Now. If these are not your preferred actions, you can change them to Quarantine, Delete, or Rename.