Viewing Child Server Status Summaries

The Product Directory screen displays the Antivirus, Spyware/Grayware, Content Security, Web Security, and Network Virus summaries for all managed products. By default, a week's worth of summaries displays. You can change the scope to Today, Last Week, Last Two Weeks, or Last Month available in the Display summary for list.

  1. Click Directories > Products from the main menu.

    The Product Directory screen appears.

  2. Select a child server.

    All child servers send status summaries to the parent server. The timing is based on the time interval setting in SystemConfiguration.xml file.

    The default time interval is 3 minutes and the start time is 12:00 am. Configure these values to suit your management needs. All child servers send status summaries to the parent server. The timing is based on the time interval setting in SystemConfiguration.xml file.

    Note:

    A child server uploads status summaries to the parent server when either 2,500 records is reached or 3 minutes elapses. During the time when the child server has not yet uploaded new logs to the parent server, the Outdated, Current, and Total managed product information in the Component Status table of the child server Product Status screen may not be current.