Using the Schedule Bar

Use the schedule bar on the Agent Communication Schedule screen to display and set Communicator schedules. The bar has 24 slots, each representing the hours in a day.

The slots with clock icons denote working status or the hours that the Agent/Communicator sends information to the Control Manager server. White slots indicate idle time. Define working or idle hours by toggling specific slots.

You can specify at most three consecutive periods of inactivity. The sample schedule bar below shows only two inactive hours:

Figure 1. Schedule bar

The active periods specified by the bar are from 0:00 to 7:00, 8:00 to 4:00 PM, and from 6:00 P.M. to midnight.