Accessing the Management Console

  1. Open the management console logon page.
  2. Do the following based on the user account you use:
    Option Description

    Customer License Portal (CLP) or Licensing Management Platform (LMP) account

    1. Type the user name, and then click somewhere outside of the user name text box.

      The management console redirects you to the corresponding CLP or LMP logon page for Cloud App Security.

    2. Type the user name and password, and then click Sign In.

      Note:

      If your account is enabled with two-factor authentication, you still need a verification code generated by the Google Authenticator app to sign in, beside your account credentials.

      Two-factor authentication provides an added layer of security for your Trend Micro account and prevents unauthorized access to your Trend Micro SaaS product consoles, even if your password is stolen.

    Local account (Active Directory account)

    1. Type the user name, and then click somewhere outside of the user name text box.

      The management console redirects you to your Azure Active Directory (AD) or your organization's Active Directory Federation Services (AD FS) sign-in page.

    2. Type the password for your AD account, and then click Sign In.

    Local account (non Active Directory account)

    Type the user name and password, and then click Log On.