Internet Connection Problem

What caused this warning?

Your computer cannot contact Trend Micro. The problem most likely resulted from your computer having problems connecting with the Internet.

What to do now

  • Check your Internet connection by trying to open a website. If you cannot open any websites, check your Internet cable or wireless Internet connection for any obvious problems.

  • If you access the Internet through a proxy server, make sure to enter the proxy server information in Microsoft Internet Explorer.

  • Check your firewall settings to make sure that it has not blocked access to the Internet.

  • If you can still open pages on the Internet from this computer, a computer virus or spyware may have caused the interference. Try visiting this website to run a free scan:

    http://housecall.trendmicro.com/.