<<<<<<<<<<<<<>>>>>>>>>>>>>> Trend Micro Inc., 2004-2015. All Rights Reserved. November 03, 2015 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Virtual Mobile Infrastructure Version 3.0 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro Virtual Mobile Infrastructure is a service that hosts independent workspaces for every user. A user workspace is based on Android operating system, which is accessible via Virtual Mobile Infrastructure mobile client application installed on an Android, iOS or Windows mobile device. Using the mobile client application, users can access the same mobile environment that includes all their applications and data from any location, without being tied to a single mobile device. The mobile client application preserves the original Android user experience by providing all the Android features and their controls to the user. Since all the workspaces are hosted onto the server and maintained by the administrator, Virtual Mobile Infrastructure enables a clear separation between the personal and corporate data available to the users. This clear separation ensures data safety and provides more centralized and efficient workspaces that are easier to manage and maintain. This version of Virtual Mobile Infrastructure offers the following features: - Data Protection: All enterprise applications and data are saved in secure corporate servers under administrator's control. - Simplified management: Users can access their workspaces from any mobile device. The network administrators can remotely manage all workspaces from a Web console. - Original mobile user experience: Virtual Mobile Infrastructure supports Android, iOS and Windows mobile operating systems, and provides the original mobile user experience. The Virtual Mobile Infrastructure client application comes with an advanced rendering engine that provides familiar mobile user experience for both smartphones and tablets. - Integration with existing enterprise infrastructure: Virtual Mobile Infrastructure provides integration with Microsoft Active Directory for convenient user management. Contents ===================================================================== 1. Product Version Information 2. System Requirements and Compatibility List 3. Installation 4. What's New 5. Known Issues 6. About Trend Micro 7. Contact Information ===================================================================== 1. Product Version Information ======================================================================== Server Build: 2.1.1180 Secure Access: 2.1.1013 Android Client Build: 2.1.1060 iOS Client Build: 2.1.1129 Windows Client Build: 2.1.1009 2. System Requirements and Compatibility List ======================================================================== Trend Micro Virtual Mobile Infrastructure requires the following hardware specifications on the computers: 2.1 Virtual Mobile Infrastructure Server: ===================================================================== Note: You can install Trend Micro Virtual Mobile Infrastructure server on a Bare Metal server or on a virtual machine. Hardware ~~~~~~~~ - At least 4-GB memory - At least 30-GB of available hard disk space - 64-bit x86 four-core Intel processor with SSSE3 support - Two 1-GB network cards Recommended Platform ~~~~~~~~~~~~~~~~~~~~ - Dell R510 - Dell R520 - Dell R710 - Dell R720 - Dell R810 - IBM X3550 - HP DL380G6 - VMware ESX Hypervisor 4.1 - VMware ESXi Hypervisor 4.1 - VMware ESXi Hypervisor 5.1 - VMware ESXi Hypervisor 5.5 - VMware Workstation 9 - VMware Workstation 10 - VMware Fusion 5 - VMware Fusion 6 - Windows 2012 HyperV - Citrix XenServer 6 2.2 Virtual Mobile Infrastructure Secure Access: ===================================================================== Note: You can install Trend Micro Virtual Mobile Infrastructure Secure Access on a Bare Metal server or on a virtual machine. Hardware ~~~~~~~~ - At least 4-GB memory - At least 30-GB of available hard disk space - 64-bit x86 four-core processor - One 1-GB network cards Recommended Platform ~~~~~~~~~~~~~~~~~~~~ - Dell R510 - Dell R520 - Dell R710 - Dell R720 - Dell R810 - IBM X3550 - HP DL380G6 - VMware ESX Hypervisor 4.1 - VMware ESXi Hypervisor 4.1 - VMware ESXi Hypervisor 5.1 - VMware ESXi Hypervisor 5.5 - VMware Workstation 9 - VMware Workstation 10 - VMware Fusion 5 - VMware Fusion 6 - Windows 2012 HyperV - Citrix XenServer 6 2.3 iOS Mobile Device ===================================================================== Operating system ~~~~~~~~~~~~~~~~ - iOS 6.x - iOS 7.x - iOS 8.x - iOS 9.x Storage space ~~~~~~~~~~~~~ 11-MB minimum Memory ~~~~~~ 35-MB 2.4 Android Mobile Device ===================================================================== Operating system ~~~~~~~~~~~~~~~~ - Android 2.3 Gingerbread - Android 3.0 Honeycomb - Android 4.0 Ice Cream Sandwich - Android 4.1 Jelly Bean - Android 4.2 Jelly Bean - Android 4.3 Jelly Bean - Android 4.4 KitKat - Android 5.0 Lollipop - Android 5.1 Lollipop Storage space ~~~~~~~~~~~~~ 16-MB minimum Memory ~~~~~~ 100-MB 2.5 Window 8 Mobile Device ====================================================================== Operating system ~~~~~~~~~~~~~~~~ - Windows 8.1 - Windows RT 8.1 - Windows Phone 8.1 Storage space ~~~~~~~~~~~~~ 2-MB minimum Memory ~~~~~~ 30-MB 3. Installation Overview ======================================================================== Note: Trend Micro cannot guarantee compatibility between Mobile Security and file system encryption software. Software products that offer similar features, such as anti-malware scanning, SMS management, and firewall protection, may also be incompatible with Mobile Security. You may be prompted to uninstall these software products before you can install Mobile Security on your mobile device. ------------------------------------------------------------------------ This section explains the key steps for installing this product. For detailed installation steps, refer to the Installation and Deployment Guide. Virtual Mobile Infrastructure consists of the following three components: - Virtual Mobile Infrastructure Server - Virtual Mobile Infrastructure Secure Access - Mobile Client Application Virtual Mobile Infrastructure Server --------------------------------------------------------------------- The Virtual Mobile Infrastructure Server includes Web Console, Web Service, Controller and Resource Pool. - Web console provides central management console for administrator. - Web service manages user logon, logoff and the connection to user's workspace. - Controller allows Web console to manage a resource pool. - Resource pool hosts workspaces. Each workspace runs as a Virtual Mobile Infrastructure instance. Virtual Mobile Infrastructure Secure Access --------------------------------------------------------------------- The Secure Access provides Internet access on mobile clients. Virtual Mobile Infrastructure Mobile Client Application --------------------------------------------------------------------- The mobile client application is installed on client mobile devices. The client application connects with the Virtual Mobile Infrastructure server to allow users to use their workspaces hosted on the server. 4. What's New ======================================================================== The following features are new in Virtual Mobile Infrastructure 3.0: - Changed Product Name: Adapts a new product name; Virtual Mobile Infrastructure. - Enforced Signin Security Level: Enables administrators to enforce signin security levels restrictions for user workspace on mobile device. - Updated Invitation Email Template Includes a URL in email template to allow users to add server IP address and user name in the app. - Instant Logout Allows users to immediately signout from he app, without waiting for server's response. 5. Known Issues ======================================================================== 5.1 Unable to install Virtual Mobile Infrastructure mobile client application on an Android mobile device with x86 processor. --------------------------------------------------------------------- This is because the Virtual Mobile Infrastructure mobile client application supports Android mobile devices with ARM processors only. 5.2 The undo and redo operations do not work on iOS mobile devices. -------------------------------------------------------------------- This is because Virtual Mobile Infrastructure does not support the undo and redo features. 5.3 Unable to use Emoji ideograms (aka smilies) in user workspace. --------------------------------------------------------------------- Trend Micro Virtual Mobile Infrastructure does not support using Emoji ideograms in a user workspace. 5.4 Some applications are unable to install or run in user workspace. --------------------------------------------------------------------- Trend Micro Virtual Mobile Infrastructure does not support Google applications and services. Therefore, the applications that use Google services will not be able to install or run in user workspace. 5.5 For some users, Virtual Mobile Infrastructure displays Active or Idle time more than the actual usage time. --------------------------------------------------------------------- This happens if a user name for a local user and an Active Directory user is same. Virtual Mobile Infrastructure displays the total Active or Idle time by accumulating the usage time of local and Active Directory user. 5.6 Unable to see notifications on Windows mobile device agent, when the Virtual Mobile Infrastructure is running in the background. --------------------------------------------------------------------- On Windows mobile device agent, Virtual Mobile Infrastructure only displays notifications when it is running in foreground, and does not display notifications while running in background. 5.7 Unable to use camera with some of the apps installed on user workspace. --------------------------------------------------------------------- Trend Micro Virtual Mobile Infrastructure currently does not support all the apps that use camera. 6. About Trend Micro ======================================================================== Trend Micro, Inc. provides virus protection, anti-spam, and content- filtering security products and services. Trend Micro allows companies worldwide to stop viruses and other malicious code from a central point before they can reach the desktop. Copyright 2015, Trend Micro Incorporated. All rights reserved. Trend Micro and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 7. Contact Information ======================================================================== You can contact Trend Micro via fax, phone, and email. Or visit us at http://www.trendmicro.com.