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  Trend Micro, Inc.                                      August 17, 2015
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
            Trend Micro(TM) Mobile Security 9.0 Service Pack 2
                        for Android 2.1 or above
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Note: This readme file was current as of the date above. However, all 
        customers are advised to check Trend Micro's web site for 
        documentation updates at:

        
        Patch/Service Pack release documentation: 

        http://www.trendmicro.com/download/  

        GM release documentation:

        http://docs.trendmicro.com/
        

        Register online with Trend Micro within 30 days of installation 
        to continue downloading new pattern files and product updates 
        from the Trend Micro web site. Register during installation or 
        online at:

        http://olr.trendmicro.com/

   Contents
   =====================================================================
   1.  About Trend Micro Mobile Security
       1.1 Overview of this Release
       1.2 Who Should Install this Release
   2.  What's New
   3.  Documentation Set
   4.  System Requirements
   5.  Installation
   6.  Post-installation Configuration
   7.  Known Issues
   8.  Release History
   9.  Contact Information
   10. About Trend Micro
   11. License Agreement
   =====================================================================


1. About Trend Micro Mobile Security
========================================================================

   1.1 Overview of this Release
   =====================================================================
   Trend Micro Mobile Security for Enterprise 9.0 SP 1 uses the
   latest security technologies to defend against threats to mobile
   devices. Integrated filters can also block unwanted telephone calls
   and text messages. Mobile Security also provides Web Security that
   can help protect you from online fraud like phishing and pharming by
   blocking access to risky sites on the Web. The logon password
   protection helps protect your mobile device from an unauthorized
   access.

   This version of Mobile Security offers the following features:

     - Supports multiple platforms, including iOS, Android, Microsoft(TM)
       Windows(TM) Phone, and BlackBerry.
     - Scheduled or manual component updates from the Trend Micro Mobile
       Security server to ensure up-to-date pattern, security policies,
       and program versions
     - Logon authentication to prevent unauthorized access to mobile
       device
     - Uninstallation protection using a preset password
     - Award-winning anti-malware scanning technology for mobile malware
       threats
     - Web Security to ensure safe Internet browsing
     - SMS filtering to block unwanted text messages
     - Call filtering feature to block calls from unwanted and anonymous
       callers
     - Comprehensive logs tracking scan results, security threats found,
       text messages and calls filtered, firewall rules enforced, and
       other events
     - Enables the administrator to:
       - provision Wi-Fi settings and control various features on mobile
         devices
       - enforce password authentication and configure password
         complexity
       - allow or block the installation of certain applications on
         mobile devices
       - create a list of apps for the users to install on mobile
         devices through Enterprise Applications
       - lock, locate or wipe the data off the mobile device remotely
       - authenticate a batch of mobile devices using their IMEI numbers
         and/or Wi-Fi MAC addresses.

   1.2 Who Should Install this Release
   =====================================================================
   Those upgrading to Mobile Security 9.0 Service Pack 2 for Android 2.1 
   or above should install this release.


2. What's New
========================================================================
   This release of Mobile Security enables you to create and use 
   Samsung KNOX workspace on your mobile device. The Mobile Device Agent 
   also displays the KNOX workspace policy for the mobile device.

3. Documentation Set
========================================================================
   In addition to this readme.txt, the documentation set for this
   product includes the following:

   o Administrator's Guide -- product overview and detailed
     configuration instructions for network administrators.

   o Installation and Deployment Guide -- installation planning,
     installation and initial setup instructions, and basic information
     intended to get you "up and running."

   o User's Guide -- product overview and detailed configuration for
     mobile devices.

   Electronic versions of the manuals are available at:

   http://www.trendmicro.com/download/

   o Online help -- Context-sensitive help screens that provide guidance
     for performing a task.

   o Knowledge Base -- a searchable database of known product issues
     with related problem-solving and troubleshooting topics.

     http://kb.trendmicro.com/solutions/


4. System Requirements
========================================================================
   Before installing Trend Micro Mobile Security, ensure that your
   mobile device meets the following requirements:

   * Platform: Google Android
   * Operating system:
     - Android 2.1 Eclair
     - Android 2.2 Froyo
     - Android 2.3 Gingerbread
     - Android 3.0 Honeycomb
     - Android 4.0 Ice Cream Sandwich
     - Android 4.1 Jelly Bean
     - Android 4.2 Jelly Bean
     - Android 4.3 Jelly Bean
     - Android 4.4 KitKat
   * Storage space: 10-MB minimum
   * Others: Internet connection


5. Installation
========================================================================
   This section explains key steps for installing the application. For
   detailed installation steps, refer to the Installation and Deployment
   Guide or the User's Guide.

   Install the Mobile Device Agent (the Mobile Security client program)
   on supported mobile device platforms using one of the following
   methods:

   - SMS message notification
   - Email notification
   - Manual installation


6. Post-installation Configuration
========================================================================
   Refer to the Online Help (OLH) for details.

   Note: Trend Micro recommends that you update your malware pattern
         files immediately after installing the product.


7. Known Issues
========================================================================
   The following are known issues in this release:

   7.1 Incoming calls rejected within three (3) seconds are recorded as
   annoying calls.
   ---------------------------------------------------------------------
   Trend Micro Mobile Security is currently unable to differentiate
   incoming calls rejected by the user within three (3) seconds from
   callers who hang up within three (3) seconds of making a call.
   Therefore, these calls are recorded as annoying calls.

   7.2 On android mobile device, if the JavaScript(TM) is disabled in 
   the web browser, a blocked page can be accessed by pressing the back
   button.
   ---------------------------------------------------------------------
   Trend Micro Mobile Security requires JavaScript to detect and block
   an inappropriate web page. Enable JavaScript in your default web
   browser for complete protection while surfing Internet.

   7.3 Remote lock does not take effect immediately.
   ---------------------------------------------------------------------
   On some mobile devices, "Security lock timer" setting is available to
   lock the mobile device after the specified time period of inactivity.
   If the "Security lock timer" is enabled on the mobile device, the
   remote lock takes effect after the specified inactivity time period
   has elapsed. Otherwise, the remote lock immediately locks the mobile
   device.

   7.4 User can stop Mobile Security services from the list of running
   applications on Android mobile devices.
   ---------------------------------------------------------------------
   This is a known issue on Android mobile devices. However, even if the
   Mobile Security service is stopped, the Real-time scan and uninstall
   protection still function as normal.

   7.5 Mobile Security is unable to block the Iframe tags in HTML web
   pages or the URLs saved in the WebView Android SDK Component.
   ---------------------------------------------------------------------
   Mobile Security currently requires the Android default browser to
   function properly, and cannot block the Iframe tags in HTML web
   pages or the URLs that are saved on a third-party application.

   7.6 On HTC mobile devices, performing the selective wipe does not
   delete the Exchange account information on the mobile device.
   ---------------------------------------------------------------------
   The email client on HTC mobile devices is modified by the
   manufacturer. Therefore, Mobile Security is currently unable to
   delete the account information on HTC mobile devices.

   7.7 The LG P-500, KDDI au IS04, or Xiaomi mobile devices ring and/or
   vibrate even if the Call Blocking feature is enabled.
   ---------------------------------------------------------------------
   This known issue allows LG P-500, KDDI au IS04, or Xiaomi mobile
   devices to ring and/or vibrate one time even if Call Blocking feature
   is enabled. However, the incoming call will still be recorded in
   Blocked Call History as blocked.

   7.8 On KDDI IS11CA mobile device, Trend Micro Mobile Security does
   not filter text messages even if the Text Blocking feature is
   enabled.
   ---------------------------------------------------------------------
   Trend Micro Mobile Security requires the default Android text
   messaging application to function properly. If the mobile device
   manufacturer has modified the text messaging application, this known
   issue may occur on such mobile devices.

   7.9 The battery consumption on Softbank 003SH and KDDI IS11CA mobile
   devices is very high.
   ---------------------------------------------------------------------
   This happens when the administrator has disabled the camera on
   Softbank 003SH or KDDI IS11CA mobile device. When the camera is
   disabled, the firmware of the mobile device continuously checks the
   temperature of the mobile device, resulting in the excessive battery
   consumption.

   7.10 Unable to get the location information of some mobile devices
   remotely from the Mobile Security server.
   ---------------------------------------------------------------------
   Mobile Security requires the default Android Application Programming
   Interface (API) for location detection to function properly. This
   happens if the API for location detection is modified by the mobile
   device manufacturer. This is a known issue for the following mobile
   devices:

   - Motorola MB526
   - HTC Explorer A310e
   - Motorola MB525+
   - Samsung i9100(Galaxy SII)
   - Amazon kindle fire

   7.11 The SD card lock feature does not work on Android 4.2 and higher
   versions.
   ---------------------------------------------------------------------
   Android 4.2 and higher versions change the protection level for
   unmounting SD cards which prevents any third-party application from
   unmounting SD cards.

   7.12 Unable to block text messages on Android 4.4 or above.
   ---------------------------------------------------------------------
   Android 4.4 or above limits any third-party application from
   modifying the text messages on mobile devices.
   
   7.13 Unable to upgrade Mobile Security by tapping the upgrade
   notification.
   ---------------------------------------------------------------------
   This is a known issue for Mobile Security 9.0, which is not
   compatible with Android 4.4. To resolve this known issue, navigate
   to the following IP address and download and install the latest
   Mobile Security Mobile Device Agent manually:
   
   http://<server IP address>:<port number>/mobile
   
   where, replace "<server IP address>" with the actual server IP
   address, and "<port number>" with the actual server port number.

   7.14 Some features are not supported on Android OS 2.1
   ---------------------------------------------------------------------
   The following features are not supported on Android OS 2.1.
   
   - Feature Lock (Memory cards, both lock/unlock)
   - Password Reset
   - Uninstall protection by password
   - Password complexity
   - Some Remote Wipe functions

     Note: Only the following Remote Wipe functions are supported on
           Android OS 2.1:

           - unregister 
           - wipe call history
           - wipe contact list
           - wipe text messages
           - wipe account information
           - wipe SD card content

    
8. Release History
========================================================================
   - Trend Micro Mobile Security 9.0 for Android OS 2.1 and above,
     July, 2013
   - Trend Micro Mobile Security 8.0 for Android OS 2.1 and above,
     September, 2012
   - Trend Micro Mobile Security 7.1 for Android OS 2.1 and above,
     September, 2011
   - Trend Micro Mobile Security 7.0 for Android OS 2.1 and above,
     June, 2011


9. Contact Information
========================================================================
   A license to the Trend Micro software usually includes the right to
   product updates, pattern file updates, and basic technical support
   for only one (1) year from the date of purchase. After the first
   year, Maintenance must be renewed on an annual basis at Trend Micro's
   then-current Maintenance fees.

   You can contact Trend Micro via fax, phone, and email, or visit us
   at:

   http://www.trendmicro.com

   Evaluation copies of Trend Micro products can be downloaded from our
   web site.

   Global Mailing Address/Telephone Numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:

   http://www.trendmicro.com/en/about/overview.htm

   The Trend Micro "About Us" screen displays. Click the appropriate
   link in the "Contact Us" section of the screen.

   Note: This information is subject to change without notice.


10. About Trend Micro
========================================================================
   Trend Micro Incorporated, a global leader in Internet content 
   security and threat management, aims to create a world safe for the 
   exchange of digital information for businesses and consumers. 
   A pioneer in server-based antivirus with over 20 years experience, 
   we deliver top-ranked security that fits our customers’ needs, stops 
   new threats faster, and protects data in physical, virtualized and 
   cloud environments. Powered by the Trend Micro 
   Smart Protection Network(TM) infrastructure, our industry-leading 
   cloud-computing security technology and products stop threats where 
   they emerge, on the Internet, and are supported by 1,000+ 
   threat intelligence experts around the globe. For additional 
   information, visit www.trendmicro.com.

   Copyright 2015, Trend Micro Incorporated. All rights reserved.
   Trend Micro, the t-ball logo, and Smart Protection Network are 
   trademarks of Trend Micro Incorporated and are registered in some 
   jurisdictions. All other marks are the trademarks or registered 
   trademarks of their respective companies. 


11. License Agreement
========================================================================
   Information about your license agreement with Trend Micro can be
   viewed at:

   http://us.trendmicro.com/us/about/company/user_license_agreements/

   Third-party licensing agreements can be viewed by:

   - selecting the "About" option in the application user interface

   - referring to the "Legal" page of the User's Guide