Logging on to the SecureCloud Web Console Using a Multi-factor Authentication Code Parent topic

If the Account Administrator has enabled multi-factor authentication (MFA), users must type a password supplied by Google Authenticator to log on to the SecureCloud Web Console. The following information screen appears the first time a user attempts to log on to the Web Console with MFA enabled:
mfa_activation1.jpg

Procedure

  1. Launch Google Authenticator on the registered mobile device.
    Tip
    Tip
    If the registered mobile device or Google Authenticator are unavailable, use one of the available MFA backup codes.
  2. On the Multi-Factor Authentication Activation screen, click Continue.
  3. Type the password supplied by Google Authenticator into the Authentication Code field and click Verify.
    mfa_logon_type_auth_code.jpg
    The SecureCloud Web Console screen appears.
  4. Type your Account and Password, and then click Log on.