After performing a quarantine query, you can delete, restore, or download the file as required. However, to protect your system, virus infected files cannot be downloaded. The following describes the options available in the Quarantine Query results window:
Restore: click to restore selected files to the location indicated under the File Location heading
Delete: click to permanently delete selected files
Date/Time: date and time the file was quarantined
File Name: name of the quarantined file
File Location: location of the quarantined file
Violator: displays the user responsible for uploading the file
Security Risk Name (for Security risk scan only): displays the name of the virus/malware/spyware/grayware contained in the file
Policy Name (for File blocking, Content filtering, and Data protection only): displays the name of the policy responsible for the quarantine
Reason (for Unscannable files only): provides a brief explanation why the file was quarantined; for example: Over restriction (decompressed file count)
Perform a quarantine query as described in Quarantine Query.
From the Quarantined results window, select the files you want to delete or restore and click:
Click Delete to permanently delete the selected file(s)
Click Restore to restore the selected files to the original location
For Content filtering, File blocking, Data protection, and Unscannable files, you can click the File Name link to start a file download. You will have the option to open or save the file to the location you choose.
Click the column headings to sort the quarantined results according to the heading label (Date/Time, File Name, and so on).
Performing a Quarantine Query
Manually Delete Quarantined files
Automatically Delete Quarantined Files