Trend Micro, Inc.

September 2007

 

Trend Micro OfficeScan 8.0

 

This readme file is current as of the date above. However, all customers are advised to check Trend Micro's Web site for documentation updates at http://www.trendmicro.com/download/.

Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro Web site. Register during installation, or online at http://olr.trendmicro.com.

Trend Micro always seeks to improve its documentation. Your feedback is always welcome. Please evaluate this documentation on the following site: www.trendmicro.com/download/documentation/rating.asp.

 

Contents

  1. About OfficeScan

  2. What's New

  3. Document Set

  4. System Requirements

  5. Compatibility List

  6. Installation

  7. Post-installation Configuration

  8. Known Issues

  9. Contact Information

  10. About Trend Micro

  11. License Agreement

 

1. About OfficeScan

Trend Micro OfficeScan is a centrally managed software, protecting desktops and notebook computers from security risks. OfficeScan protects your organization's networked computers from viruses/malware and malicious code, including file viruses, macro viruses, and malicious Java applets and ActiveX controls. Additionally, you can rid client computers of spyware and grayware, which are files and programs that can negatively affect the performance of the computers on your network and introduce significant security, confidentiality, and legal risks to your organization. OfficeScan has a built-in firewall that can block traffic coming from suspicious sources.

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2. What's New

OfficeScan includes the following new features and enhancements:

 

   Antivirus

IntelliTrap

Virus writers often attempt to circumvent virus filtering by using real-time compression algorithms. IntelliTrap helps reduce the risk of virus/malware entering your network by blocking files with real-time compressed executable files.

To enable IntelliTrap, go to Networked Computers > Client Management > Settings > {Scan Type} > Virus/Malware tab > Scan Settings.

GeneriClean

GeneriClean, also known as referential cleaning, is a new technology for cleaning viruses/malware even without the availability of virus cleanup components. Using a detected file as basis, GeneriClean determines if the detected file has a corresponding process/service in memory and a registry entry, and then removes them altogether.

 

   Firewall

Logging allowed traffic

In addition to allowing or denying traffic based on firewall policies, OfficeScan clients can now log allowed traffic and, if granted the privilege, send these logs to the server. You can then audit allowed traffic coming from client computers and identify possible malicious activity without disrupting client users.

Firewall log sending

You can allow certain clients to automatically send firewall logs to the server (in Networked Computers > Client Management | Settings | Privileges and Other Settings) and configure a schedule for sending the logs (Networked Computers > Global Client Settings).

 

   Web Threat Protection

Web Reputation

In addition to file-based scanning, OfficeScan now includes the capability to detect and block Web-based security risks, including phishing attacks.

Configure Web Reputation settings by going to Networked Computers > Web Reputation.

Anti-spyware

OfficeScan comes with a new spyware scanning and cleanup engine that can detect and clean more spyware/grayware than ever before, with fewer false positives.

The following Trend Micro products with anti-spyware capabilities cannot be migrated to this version of OfficeScan:

The product includes the following new features:

   Others

Component Duplication

Downloading a full pattern each time OfficeScan updates its components consumes substantial bandwidth. This version of OfficeScan can perform smaller pattern downloads by limiting the download to only the new available patterns. See the Administrator's Guide or server online help for more information on component duplication.

Plug-in Manager

Plug-in programs are developed outside of a product release and are not yet fully integrated into OfficeScan. With Plug-in Manager, you no longer need to wait for a product release to start using the plug-in programs.

Plug-in Manager displays the programs for both the OfficeScan server and client in the OfficeScan Web console as soon as they become available. You can then install and manage the programs from the Web console, including deploying the client plug-in programs to clients.

Download and install Plug-in Manager by clicking Plug-in Manager on the main menu of the Web console. After the installation, you can check for available plug-in programs.

Web Console Management

Platform Support

This version of OfficeScan no longer supports Windows 95, 98, Me, NT and IA64 architecture.

Microsoft certifies the OfficeScan client to support the Windows� Vista� platform (32-bit and 64-bit).

Note: The OfficeScan server cannot be installed on a computer running Windows Vista.

Computers running Windows Vista will have most OfficeScan programs and features, except for the following:

Note: Even if Image Setup is not supported, clients have the capability to automatically change the GUID when prompted by the server to do so.

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3. Document Set

The document set for the OfficeScan server includes:

You can download the latest version of the Installation and Deployment Guide and the Administrator�s Guide at http://www.trendmicro.com/download/.

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4. System Requirements

   4.1. OfficeScan server

Operating system:

Hardware:

Web server:

on Windows 2000: version 5.0 (Service Pack 3 or 4)

on Windows Server 2003: version 6.0

Web console:

Others:

 

   4.2. OfficeScan client for Windows 2000

Operating system

 Hardware

Browser: Microsoft Internet Explorer 5.0 or later if performing Web setup

 

   4.3. OfficeScan client for Windows XP/2003 32-bit Edition

Operating system

Hardware

Browser: Microsoft Internet Explorer 6.0 or later if performing Web setup

 

   4.4. OfficeScan client for Windows XP/2003 64-bit Edition

Operating system

Hardware

Browser: Microsoft Internet Explorer 6.0 or later if performing Web setup

 

   4.5. OfficeScan client for Windows Vista

Operating system

Hardware

Browser: Microsoft Internet Explorer 7.0 or later if performing Web setup

 

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5. Compatibility List

OfficeScan is compatible with the following non-Trend Micro products:

The OfficeScan firewall is NOT compatible with a Token Ring network environment.

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6. Installation

For instructions on installing both the OfficeScan server and client, refer to the Installation and Deployment Guide.

Note: If you are upgrading to this OfficeScan version, you can obtain two free Activation Codes by going to https://olr.trendmicro.com/redirect/osupgrade.htm.

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7. Post-installation Configuration

You can configure the OfficeScan server settings using the Web console immediately after completing the installation and before installing the client to networked computers. For detailed instructions on how to configure OfficeScan, refer to the Administrator's Guide and server online help.

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8. Known Issues

The following are the known issues for this release:

 

   8.1. Server installation and upgrade

   8.2. Client installation and upgrade

   8.3. OfficeScan server

   8.4. OfficeScan server Web console

   8.5. Client management

   8.6. Additional notes

Directory/User

Administrator

Everyone

User

System

\PCCSRV

Full control

RX

N/A

 Full control

\PCCSRV\HTTDB

Full control

N/A

N/A

 Full control

\PCCSRV\Log

Full control

N/A

N/A

 Full control

\PCCSRV\Temp

Full control

N/A

RWXD

 Full control

\PCCSRV\Private

Full control

N/A

N/A

 Full control

\PCCSRV\Download

Full control

RX

R

 Full control

\PCCSRV\Web

Full control

N/A

R

 Full control

\PCCSRV\Web\Cgi

Full control

N/A

RX

 Full control

\PCCSRV\Web_console

Full control

N/A

R

 Full control

\PCCSRV\web_console\RemoteInstallCGI

Full control

N/A

RWXD

 Full control

\PCCSRV\web_console\ClientInstall

Full control

N/A

RWXD

 Full control

\PCCSRV\Virus

Full control

N/A

RW

 Full control

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9. Contact Information

A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees.

You can contact Trend Micro via fax, phone, and email, or visit us at http://www.trendmicro.com.

Evaluation copies of Trend Micro products can be downloaded from our Web site.

 

Global Mailing Address/Telephone numbers

For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to http://www.trendmicro.com/en/about/overview.htm.

The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen.

Note: This information is subject to change without notice.

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10. About Trend Micro

Trend Micro, Inc. provides virus protection, anti-spam, and content-filtering security products and services. Trend Micro allows companies worldwide to stop viruses and other malicious code from a central point before they can reach the desktop.

Copyright 1998-2007, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo and OfficeScan are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other product or company names may be trademarks or registered trademarks of their owners.

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11. License Agreement  

Information about your license agreement with Trend Micro can be viewed at http://www.trendmicro.com/en/purchase/license/.

 

Third-party licensing:

RTPatch(R) software, Pocket Soft, Inc. This software is licensed under Patent Number 6,526,574.

Apache(TM) 2.0.55, Apache Software Foundation. License details available at http://www.apache.org/licenses/.

Cisco Systems(TM) Trust Agent 2.0.0.30, Cisco Systems, Inc.

CodeBase(R) 6.5, Sequiter(R) Software, Inc. License details available at  http://www.codebase.com/news/pr64rel.htm.

Microsoft(TM) Platform Software Development Kit for Windows Server 2003 SP1, Microsoft Corporation. License details available at: http://msdn.microsoft.com/library/default.asp?url=/library/en-us/sdkintro/sdkintro/legal_information_sdk.asp.

Zlib 1.1.4, Copyright 1995-2002 Jean-loup Gailly and Mark Adler. License details available at: http://www.zlib.net/zlib_license.html.

 

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