Contacting Trend Micro TippingPoint Support Parent topic

Contact the TippingPoint Technical Assistance Center (TAC) by using any of the following options.
Phone
  • North America: +1 866 681 8324
  • International: +1 512 681 8324
For online support and additional international toll-free numbers, visit https://tmc.tippingpoint.com
Email address
tippingpoint.support@trendmicro.com

Speeding Up the Support Call

To improve problem resolution, have the following information available:
  • Steps to reproduce the problem
  • Appliance or network information
  • Computer brand, model, and any connected hardware or devices
  • Amount of memory and free hard disk space
  • Operating system and service pack version
  • Version of the installed agent
  • Serial number or activation code
  • Detailed description of install environment
  • Exact text of any error message received